Terms of service
Last updated: January 26, 2026
Welcome to Backlot Prints (“we,” “us,” or “our”). By visiting or purchasing from our website (the “Site”), you agree to the following Terms of Service (“Terms”). If you do not agree with these Terms, please do not use the Site.
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1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products, services, or Site for any unlawful or unauthorized purpose.
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2. Products & Availability
We do our best to display product images and colors accurately. However, colors may vary slightly depending on screen settings and device displays.
All products are subject to availability, and we reserve the right to discontinue or modify products at any time without notice.
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3. Orders & Payments
By placing an order, you agree that:
* You are providing accurate billing and shipping information
* You are authorized to use the selected payment method
* You understand the pricing and product details before purchasing
We reserve the right to refuse, cancel, or limit orders that appear fraudulent, suspicious, or intended for resale.
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4. Shipping
Shipping timelines provided on the Site are estimates only and may vary due to carrier delays, weather conditions, holidays, or high-volume shipping periods.
Once an order has been handed to the shipping carrier, Backlot Prints is not responsible for delays caused by the carrier.
If tracking shows a package as Delivered but you cannot locate it, please:
* Check around your mailbox, porch, or side entrance
* Ask neighbors or household members
* Contact your local carrier or post office for delivery details
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5. Returns, Exchanges & Refunds
Please review our Shipping & Returns Policy for complete details.
If there is an issue with your order, contact us as soon as possible and we’ll do our best to help resolve it.
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6. Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us at backlotpress@proton.me with:
* Your order number
* Photos of the issue
* Photos of the packaging if possible
We’ll review the issue and assist you with the next steps.
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7. Cancellations & Address Changes
If you need to cancel an order or update your shipping address, contact us immediately at backlotpress@proton.me.
Once an order has entered production or shipped, changes may no longer be possible.
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8. Chargebacks & Fraud
If there is an issue with your order, please contact us before filing a chargeback so we have the opportunity to help.
Fraudulent chargebacks or abuse of payment disputes may result in future orders being declined.
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9. Intellectual Property
All content on this Site, including artwork, product designs, graphics, logos, photographs, and written content, is owned by Backlot Prints or used with permission.
No content may be copied, reproduced, distributed, or resold without written permission.
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10. Third-Party Services & Links
Our Site may contain links, tools, or services operated by third parties. We are not responsible for third-party content, policies, or practices.
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11. Limitation of Liability
To the fullest extent permitted by law, Backlot Prints shall not be liable for any indirect, incidental, special, or consequential damages related to the use of our Site or products.
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12. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon being posted to the Site.
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13. Contact Information
Questions about these Terms?
Contact us at: backlotpress@proton.me 🎬